Product Designer - UI/UX

Experience

Senior UI / UX

Cisco Systems

April 2021 - November 2024

• Led the design of innovative product features, managing teams or independently owning projects from concept to delivery. 

• Supported cross-functional teams under tight deadlines or roadblocks, ensuring timely delivery of high-quality designs. 

• Delivered impactful designs across various product categories, including Cisco Plus (direct-to-consumer buying program), CX Cloud Account, CX Cloud Licenses and Orders (mobile platform), and Enterprise Agreements (B2B buying program). 

• Enhanced workflows and features for a $5B buying program that contributes 10% of Cisco's revenue. 

• Improved platform user experience through innovative features and seamless design enhancements. 

• Designed account licenses and orders/shipments, streamlining complex architectures into intuitive, mobile-friendly solutions. 

• Successfully overcame challenges to improve usability and accessibility across diverse user groups and devices. 

• Mentored team members, answered questions, and created training videos on Figma shortcuts to support productivity. 

Senior Creative – Deloitte Digital / Heat

Jun 2019 - Apr 2021 · 1 yr 11 mos

• Directed the creative vision for diverse projects, adapting quickly to new brand guidelines and building tailored design systems. 

• Acted as the sole Deloitte Digital representative on-site with clients, translating client needs into actionable solutions. 

• Quickly on-boarded and shifted between projects, often transitioning to new assignments every 2 weeks to meet team priorities. 

• Created a supportive and empathetic team environment and company culture, advocating for collaboration and growth. 

• Advanced projects with unclear requirements, ensuring timely deliverables through initiative and creative problem-solving. 

Senior Visual Designer – Deloitte Digital

Jun 2016 - Jun 2019 · 3 yr

• Led the design and implementation of multiple client portals, managing the process from user research to final QA. 

• Partnered with internal and client teams to oversee UX, UI design, and build quality, ensuring alignment with client goals. 

• Stepped in for project managers to handle client communications and maintain project momentum, demonstrating leadership. 

Visual Designer – Deloitte Digital

SEPTEMBER 2014 - JUNE 2016 · 1 yrs 10 mos

• Assisted design leads on various projects, contributing to the creation of polished, client-ready deliverables. 

• Designed a mobile portal game used as an internal training tool, showcasing creativity and a focus on user engagement. 

• Worked closely with large internal and client teams, ensuring project alignment, timely delivery, and success. 

Graphic Designer

14Four

Mar 2012 - Aug 2014 · 2 yrs 6 mos

• Partnered exclusively with traditional advertising agencies to design and develop digital elements for advertising campaigns. 

• Addressed design needs (RFP presentations, digital product designs, and marketing materials), ensuring high-quality outputs. 

• Played a key role in delivering comprehensive design solutions across multiple projects, balancing creativity and strategic intent. 

Production Artist

Prep Sportswear

September 2011 - January 2012

• Designed and prepared custom t-shirts and memorabilia graphics, serving school, college, youth sports, and lifestyle markets. 

• Balanced multiple tasks to ensure timely and accurate production, meeting tight deadlines in a high-volume environment. 

• Developed strong organizational and technical skills, establishing a foundation for future success in design and production.